Rightly or wrongly, in many organizations the role of dissenter – or devil’s advocate – falls to the communication professional
Welcome to Rothstein Publishing!
Carl Pullein is the author of the groundbreaking new book, Your Time, Your Way: Time Well Managed, Life Well Lived, coming early 2024 from Rothstein Publishing.
Charlie Maclean-Bristol discusses his recent exercises around reassuring customers after an incident and talks about how businesses should approach reopening.
The sound you can hear across the big end of town is the shredding of reputations in the wake of corporate crises, often triggered by moral blindness.
When a reputational crisis strikes it’s very human to look for a quick fix. But the problems now facing Qantas are a vivid lesson for companies everywhere.
Free Chapter:
Unintended Consequences of Well-Intentioned Policies
by Roger D. Blackwell and Roger A. Bailey
For any person, life is full of decisions. Often, these decisions are…
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Charlie Maclean-Bristol discusses questions organizations should consider when responding to a cyber-attack, including how the attacker got into the system and their potential motives.
In this chapter about The Power of the Observation you will discover:
• An overview of the concept of an “observation.”
• The primary elements included in the observation as…
Few problems are crises. But all crises are serious management problems.