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Waging Peace and Winning

Crisis Management, Crisis Management and Crisis CommunicationMay 20, 202431Views 0Likes 0Comments

Do you think it’s a good idea to sit down with people who are the equivalent of the chain-themselves-to-trees people, who have a list of demands which are in some cases reasonable and in most cases impossible?

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When should the CEO NOT appear on television?

Crisis Management, Crisis Management and Crisis CommunicationApril 29, 2024104Views 0Likes 0Comments

Should the CEO agree to participate in what is certain to be a negative interview? While every circumstance is different, a useful first step when asked for an interview should not be “What shall we say?” but “Shall we say anything?” That key question just could save a lot of pain.

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Black Swans and Swiss Cheese – A Boat Crash in Baltimore

Crisis Management, Disaster Preparedness, Emergency ResponseApril 19, 202489Views 0Likes 0Comments

Charlie Maclean-Bristol looks into the recent incident at Francis Scott Key Bridge in Baltimore and discusses the potential impacts of the accident.

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Attend MIT’s 2024 Crisis Management & Business Resiliency Course

Business Continuity, Crisis ManagementMarch 25, 202491Views 0Likes 0Comments

Attend MIT’s 2024 Crisis Management & Business Resiliency Course

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Why Marketers Need To Take More Care With Reputation

Crisis Management, Crisis Management and Crisis CommunicationJanuary 22, 202466Views 0Likes 0Comments

Reputation is a critical company asset, yet marketers too often create what gets to be called a “PR disaster.”

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Should shareholder funds be spent on divisive social issues?

Crisis Management, Risk ManagementNovember 9, 2023194Views 0Likes 0Comments

Companies have struggled for years whether to speak out on controversial social and political issues.

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Closing and Reopening Offices, Restaurants, and Retail Outlets, after an Incident

Crisis ManagementOctober 6, 2023222Views 0Likes 0Comments

Charlie Maclean-Bristol discusses his recent exercises around reassuring customers after an incident and talks about how businesses should approach reopening.

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How moral blindness breeds plummeting corporate reputation

Crisis Management, Crisis Management and Crisis Communication, Risk ManagementOctober 5, 2023277Views 0Likes 0Comments

The sound you can hear across the big end of town is the shredding of reputations in the wake of corporate crises, often triggered by moral blindness.

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Why there is no silver bullet for Qantas’ reputational crisis

Crisis Management, Crisis Management and Crisis CommunicationSeptember 27, 2023276Views 0Likes 0Comments

When a reputational crisis strikes it’s very human to look for a quick fix. But the problems now facing Qantas are a vivid lesson for companies everywhere.

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Using Cyber Threat Intelligence to Guide Your Crisis Response: A Checklist for Crisis Teams

Crisis Management, Crisis Management and Crisis Communication, InfoSecurityAugust 18, 2023396Views 0Likes 0Comments

Charlie Maclean-Bristol discusses questions organizations should consider when responding to a cyber-attack, including how the attacker got into the system and their potential motives.

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