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Waging Peace and Winning

Crisis Management, Crisis Management and Crisis CommunicationMay 20, 202431Views 0Likes 0Comments

Do you think it’s a good idea to sit down with people who are the equivalent of the chain-themselves-to-trees people, who have a list of demands which are in some cases reasonable and in most cases impossible?

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When should the CEO NOT appear on television?

Crisis Management, Crisis Management and Crisis CommunicationApril 29, 2024104Views 0Likes 0Comments

Should the CEO agree to participate in what is certain to be a negative interview? While every circumstance is different, a useful first step when asked for an interview should not be “What shall we say?” but “Shall we say anything?” That key question just could save a lot of pain.

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Speaking out on Gaza: Stepping into Quicksand, by Tony Jaques

Crisis Management and Crisis CommunicationMarch 18, 202498Views 0Likes 0Comments

As the war in Gaza drags on, many organizations find themselves facing the question: Should we make a statement? And what is the price if we say nothing?

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Crisis lessons from the Adidas-Kanye debacle

Crisis Management and Crisis CommunicationFebruary 15, 202481Views 0Likes 0Comments

New revelations brutally expose how a company ignored long-standing warning signs in pursuit of profit, leading to a costly financial and reputational crisis.

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Why Marketers Need To Take More Care With Reputation

Crisis Management, Crisis Management and Crisis CommunicationJanuary 22, 202466Views 0Likes 0Comments

Reputation is a critical company asset, yet marketers too often create what gets to be called a “PR disaster.”

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Why you need to encourage dissenters and doubters

Crisis Management and Crisis CommunicationOctober 18, 2023192Views 0Likes 0Comments

Rightly or wrongly, in many organizations the role of dissenter – or devil’s advocate – falls to the communication professional

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How moral blindness breeds plummeting corporate reputation

Crisis Management, Crisis Management and Crisis Communication, Risk ManagementOctober 5, 2023277Views 0Likes 0Comments

The sound you can hear across the big end of town is the shredding of reputations in the wake of corporate crises, often triggered by moral blindness.

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Why there is no silver bullet for Qantas’ reputational crisis

Crisis Management, Crisis Management and Crisis CommunicationSeptember 27, 2023276Views 0Likes 0Comments

When a reputational crisis strikes it’s very human to look for a quick fix. But the problems now facing Qantas are a vivid lesson for companies everywhere.

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Using Cyber Threat Intelligence to Guide Your Crisis Response: A Checklist for Crisis Teams

Crisis Management, Crisis Management and Crisis Communication, InfoSecurityAugust 18, 2023396Views 0Likes 0Comments

Charlie Maclean-Bristol discusses questions organizations should consider when responding to a cyber-attack, including how the attacker got into the system and their potential motives.

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The Boss’ Most Crucial Roles in Crisis

Books, Crisis Management, Crisis Management and Crisis CommunicationJuly 28, 2023766Views 0Likes 0Comments

Few problems are crises. But all crises are serious management problems.

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