Charlie Maclean-Bristol discusses the Kelly Report from the Heathrow Airport substation fire and how they responded to the incident.
Welcome to Rothstein Publishing!
Grey rhino risks are high-impact but seemingly low-probability risks that get shuttled to the sidelines, often due to a misguided hope that the risk will not materialize in the near term, so mitigation planning can be delayed or dismissed.
When business leaders develop a legal strategy, why are many now prioritizing protecting brand and reputation rather than success in court or a negotiated settlement? And why are they still not making proper use of communication professionals?
You know you’re having a bad day as a crisis manager in the food industry when you’re facing a deadly food poisoning outbreak.
Do you think it’s a good idea to sit down with people who are the equivalent of the chain-themselves-to-trees people, who have a list of demands which are in some cases reasonable and in most cases impossible?
Should the CEO agree to participate in what is certain to be a negative interview? While every circumstance is different, a useful first step when asked for an interview should not be “What shall we say?” but “Shall we say anything?” That key question just could save a lot of pain.
As the war in Gaza drags on, many organizations find themselves facing the question: Should we make a statement? And what is the price if we say nothing?
New revelations brutally expose how a company ignored long-standing warning signs in pursuit of profit, leading to a costly financial and reputational crisis.
Reputation is a critical company asset, yet marketers too often create what gets to be called a “PR disaster.”
Rightly or wrongly, in many organizations the role of dissenter – or devil’s advocate – falls to the communication professional