Crisis Management and Crisis Communication Archives

When is it okay to shut down debate on controversial issues?

Crisis Management, Crisis Management and Crisis Communication, PandemicsApril 6, 2020537Views 0Likes 0Comments

The coronavirus just may have had one positive effect. The world-wide race to develop an effective vaccine to slow the global pandemic seems to have temporarily overshadowed the influence of anti-vaccine activists, according to Tony Jaques. But, when is it okay to shut down debate on controversial issues? Though it has to be said that prominent…

Executing Crisis: A C-Suite Crisis Leadership Survival Guide by Dr. Jo Robertson

No successful crisis response begins when the crisis begins!

Crisis Management, Crisis Management and Crisis CommunicationMarch 17, 2020477Views 0Likes 0Comments

Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. How leaders deal with crisis can clarify character and strengthen reputation.…

Australian Bushfire crisis shows the persuasive power of big numbers

Crisis Management, Crisis Management and Crisis CommunicationFebruary 5, 2020488Views 0Likes 0Comments

Tony Jaques, Director of Issue Outcomes Pty Ltd, advises on issue and crisis management. He is the author of Rothstein Publishing's upcoming book (summer 2020) addressing senior executives on how to successfully navigate crises and balance sometimes conflicting advice from lawyers and public relations or crisis management professionals. There’s an old journalist maxim that Names…

NEW BOOK: EXECUTING CRISIS A C-Suite Crisis Leadership Survival Guide, by Dr. Jo Robertson

Crisis Management, Crisis Management and Crisis CommunicationJanuary 28, 2020449Views 0Likes 0Comments

Today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. Managing a crisis when it arises Your leadership survival guide provides an extensive amount of…

NEW BOOK – EXECUTING CRISIS A C-Suite Crisis Leadership Survival Guide, by Dr. Jo Robertson

Crisis Management, Crisis Management and Crisis CommunicationDecember 13, 2019478Views 0Likes 0Comments

Today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. Managing a crisis when it arises Your leadership survival guide provides an extensive amount of…

Meet Rothstein Publishing’s Newest Author: Tony Jaques

Crisis Management, Crisis Management and Crisis CommunicationOctober 29, 2019603Views 0Likes 0Comments

Rothstein Publishing is pleased to welcome Tony Jaques to our outstanding international team of authors. About Tony Jaques Tony Jaques (pronounced "Jakes") is a New Zealander who now lives in Australia, where he has established an international reputation as an authority on issue and crisis management and risk communication. He has authored three books on those…

Crisis Communications Strategy: Getting into that Operational Rhythm

Crisis Management, Crisis Management and Crisis CommunicationSeptember 10, 2019450Views 0Likes 0Comments

Crisis Communications Strategy: Getting into that Operational Rhythm Communication during a crisis is one of the most sensitive tasks an emergency manager must deliver in a timely manner. As a crisis can happen an emergency manager must be prepared with an effective crisis communications strategy so that everyone involved understands at an enterprise-wide level. Crisis Communications…

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Developing an Effective Disaster Preparedness and Communication Plan

Crisis Management and Crisis Communication, Disaster PreparednessJune 24, 2019381Views 0Likes 0Comments

According to Aaron Charlesworth (for Risk Management Magazine): Developing an Effective Disaster Preparedness and Communication Plan Although weather is often unpredictable and always uncontrollable, businesses can go a long way toward mitigating damage with careful preparation. According to a 2018 report by the U.S. Chamber of Commerce and MetLife, however, more than one-third of small businesses…

Victim Management And Reputation Risk For A CEO

Crisis Management, Crisis Management and Crisis CommunicationMay 16, 2019479Views 0Likes 0Comments

According to Jim Lukaszewski, "The most volatile component of all crisis response is victim management. Failure to promptly, humanely, and empathetically see that victims' needs are also met will eclipse an organization's response. Even a flawless response will be remembered for its angry survivors, relatives, public officials, sometimes competitors, but almost always the critics.

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Setting Crisis Response, Communication Strategies, And Priorities

Crisis Management, Crisis Management and Crisis CommunicationApril 29, 2019622Views 0Likes 0Comments

According to Jim Lukaszewski, in a crisis, effective decisions and actions must precede communication. The reality is that once the instant of crisis has occurred, the process of recovery has begun. Recovery can be quite complicated and lengthy. The operational response goal is to put the focus truly on the first 1-3 hours of a crisis. This will then assure that tone, tempo, scope, and intent are established powerfully and constructively. Emergency communication response priorities must also address appropriate operational action. In addition to this, it must match the expectations of all potential audiences who could be affected or afflicted by your actions or by the crisis situation.