Crisis Management and Crisis Communication Archives

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The Pathology of Leadership Error in Crisis

Crisis Management, Crisis Management and Crisis Communication, UncategorizedJanuary 8, 2019297Views 0Likes 0Comments

Self-Inflicted Leadership Crisis Response Failure Behaviors

1. Surprise: Stems from the U.S. management culture developed over the last 40 years which stresses the invincibility of managers and leaders based on extensive monitoring and data collection to the exclusion of many traditional (historic?) management beliefs, actions, concerns and functions. Today’s prevailing attitude is that smart managers are unlikely to suffer a crisis.

The unintended consequence of this delusion is that much necessary readiness activity never takes place.

Part of the surprise crisis always brings is related to the almost immediate realization by these smart leaders that readiness has suffered in an environment of management omnipotence and over optimism about inherent response capabilities.

The lesson: The smarter they are the harder and faster they fall.

The outcome is: The refusal to believe that things are serious, i.e. not wanting to look too concerned in the eyes and gossip of peers.

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Crisis Leadership: Purposeful De-escalation Guide

Crisis Management, Crisis Management and Crisis CommunicationDecember 28, 2018294Views 0Likes 0Comments

With the heavy scrutiny that crises bring, even the terms you use can have an impact. When the time comes to phase down the crisis response, avoid using the terms disengagement or deactivation. De-escalation implies that the team is phasing down to “watchful waiting.” This means that the team will remain vigilant for any developments…

Five Guiding Crisis Leadership Principles

Crisis Management, Crisis Management and Crisis CommunicationOctober 12, 2018487Views 0Likes 0Comments

What’s going to trip you up when you are facing your next crisis? Follow Bruce Blythe’s Five Guiding Principles of Crisis Leadership and don’t screw up. With his landmark book as your guide, you won’t get blindsided!

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FREE CHAPTER: Getting Leadership Ready for Crisis

Crisis Management and Crisis CommunicationSeptember 27, 2018289Views 0Likes 0Comments

Crisis management may be defined as the exercise of common sense at lightning speed. Importantly, the effectiveness of crisis communication during the hours, days, and weeks it takes to resolve and recover from an event will prove essential to preserving the reputation, credibility, and morale of your organization. My years of experience and observation of crisis response have made it abundantly clear that every business and organization is vulnerable to mistakes, mishaps, surprise events, and human error. We are all vulnerable! However, experience also demonstrates that it is a prudent organization that has studied its vulnerabilities, identified those that present the greatest risk, and gets ready with what it must do and say to respond quickly and effectively in the face of a crisis.

- Jim Lukaszewski

Get your free chapter!

Don’t Get Blindsided! Get Your Guide to Crisis Leadership

Books, Crisis Management, Crisis Management and Crisis CommunicationSeptember 20, 2017283Views 0Likes 0Comments

A crisis strikes out of the blue, at the time and place least expected. In a word, you’re Blindsided! According to Bruce T. Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise to the occasion to meet the needs of people. Blythe shows you what it takes to be an effective and humane strategic crisis leader, a “crisis whisperer.” While other books talk about crisis leadership, this one lands you in the middle of a fast-breaking crisis and demonstrates what a top-notch leader, a “crisis whisperer,” would say and do at every twist and turn. Blythe pulls up a chair and coaches you with real-world examples of what has worked — and not worked — in 30 years of experience with hundreds of companies just like yours. Some books tell you how to create a crisis response plan. Others tell you how to cope with the crisis as it takes place. Blythe does both.

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Get THE industry-defining book on Crisis Management and Leadership Recovery

Books, Crisis Management, Crisis Management and Crisis CommunicationJuly 24, 2017308Views 0Likes 0Comments

Get crisis-ready NOW! Learn from a master exactly what to do, what to say, when to say it, and when to do it while the whole world is watching: stop creating victims; communicate effectively with all stakeholders; prevent lawsuits; and reduce the negative impact of media hounds and activists. All supported by case studies and real-life examples, by trusted advisor to CEOs and practitioner/trainer named among the 100 Top Thought Leaders of 2013 by Trust Across America; profiled in Living Legends of American Public Relations; listed in Corporate Legal Times as one of “28 Experts to Call When All Hell Breaks Loose.”

Your CEO’s in handcuffs! Things are going downhill, fast! Your whole word is watching to see what you do next.

Don’t Get Blindsided! Get Your Guide to Crisis Leadership

Books, Crisis Management, Crisis Management and Crisis CommunicationJune 1, 2017281Views 0Likes 0Comments

A crisis strikes out of the blue, at the time and place least expected. In a word, you’re Blindsided! According to Bruce T. Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise to the occasion to meet the needs of people. Blythe shows you what it takes to be an effective and humane strategic crisis leader, a “crisis whisperer.” While other books talk about crisis leadership, this one lands you in the middle of a fast-breaking crisis and demonstrates what a top-notch leader, a “crisis whisperer,” would say and do at every twist and turn. Blythe pulls up a chair and coaches you with real-world examples of what has worked — and not worked — in 30 years of experience with hundreds of companies just like yours. Some books tell you how to create a crisis response plan. Others tell you how to cope with the crisis as it takes place. Blythe does both.

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Business Continuity Tools for Manufacturing, Distribution, Education, Business

Business Continuity, Crisis Management and Crisis CommunicationApril 11, 2017302Views 0Likes 0Comments

These new tools for Colleges and Universities; Public and Private K-12 Schools; Manufacturing and Distribution; and, for Businesses of all types and sizes give you what you need to get your Business Continuity, Crisis Management and Resilience programs going!

Collect information and evaluate your business environment, identify and reduce risks, analyze business operations, analyze alternatives to respond to disruptions, develop a comprehensive Business Continuity Plan, and to prepare for and respond to hazards-specific events with The Template for Comprehensive Business Continuity Management to Enhance Your Organization’s Resilience.

Powerful Business Continuity, Crisis Management, Resilience Tools/Templates

Business Continuity, Crisis Management and Crisis CommunicationFebruary 15, 2017309Views 0Likes 0Comments

Collect information and evaluate your business environment, identify and reduce risks, analyze business operations, analyze alternatives to respond to disruptions, develop a comprehensive Business Continuity Plan, and to prepare for and respond to hazards-specific events with The Template for Comprehensive Business Continuity Management to Enhance Your Organization’s Resilience.

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Get the latest eBooks From Rothstein Publishing now

Books, Crisis Management and Crisis CommunicationJanuary 19, 2017265Views 0Likes 0Comments

Check out Rothstein Publishing 's latest eBook Collection titles! Here are a few of our newest titles:

Creating and Maintaining Resilient Supply Chains

Will your supply chain survive the twists and turns of the global economy? Can it deliver mission-critical supplies and services in the face of disaster or other business interruption? A resilient supply chain can do those things and more. In Creating and Maintaining Resilient Supply Chains, global expert Andrew Hiles applies the principles of risk and business continuity to enable a reliable flow of materials and information that is a "win" for everyone involved. by Andrew Hiles, Hon FBCI, EIoSCM; Kristen Noakes-Fry, ABCI, Editor