Should top executives be penalized after a crisis?
by Tony Jaques, PhD
It’s human nature to demand that “heads should roll” when things go wrong. And politicians and business leaders have got used to pointless calls for them to resign after every minor problem. But what is the right response when an organisation gets into…
Why Communicators and Lawyers Must Work Better Together, by Tony Jaques
Recent research shows some communicators and lawyers still don't trust each other, especially in the pressure-cooker environment of a crisis. The result can be conflicting advice to management, leading to poor decisions and reputational damage.
The conflict between what's legally permissible and what society thinks…
Facing a reputational crisis TikTok placed ads in Australian newspapers, pleading not to become a “political football.” But outside the media bubble, did anybody pay attention? Or was it just an outdated response with no real value in terms of effective crisis management?
The coronavirus just may have had one positive effect. The world-wide race to develop an effective vaccine to slow the global pandemic seems to have temporarily overshadowed the influence of anti-vaccine activists, according to Tony Jaques. But, when is it okay to shut down debate on controversial issues?
Though it has to be said that prominent…
Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises.
How leaders deal with crisis can clarify character and strengthen reputation.…
Tony Jaques, Director of Issue Outcomes Pty Ltd, advises on issue and crisis management. He is the author of Rothstein Publishing's upcoming book (summer 2020) addressing senior executives on how to successfully navigate crises and balance sometimes conflicting advice from lawyers and public relations or crisis management professionals.
There’s an old journalist maxim that Names…
Today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises.
Managing a crisis when it arises
Your leadership survival guide provides an extensive amount of…
Today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises.
Managing a crisis when it arises
Your leadership survival guide provides an extensive amount of…
Rothstein Publishing is pleased to welcome Tony Jaques to our outstanding international team of authors.
About Tony Jaques
Tony Jaques (pronounced "Jakes") is a New Zealander who now lives in Australia, where he has established an international reputation as an authority on issue and crisis management and risk communication. He has authored three books on those…
Crisis Communications Strategy: Getting into that Operational Rhythm
Communication during a crisis is one of the most sensitive tasks an emergency manager must deliver in a timely manner. As a crisis can happen an emergency manager must be prepared with an effective crisis communications strategy so that everyone involved understands at an enterprise-wide level.
Crisis Communications…