Is This the Most Difficult Crisis Question to Answer in a Crisis? Crisis Management, Crisis Management and Crisis CommunicationFebruary 17, 2022703Views0Likes0CommentsWhen it comes to crisis management, that most difficult question is: “When did you first know about this?”Read More
How A CEO Apology Satisfied No-one and Ignored the Real Issue Crisis Management, Crisis Management and Crisis CommunicationNovember 4, 2021400Views0Likes0CommentsCan you apologise for what you said about a highly emotive controversy and still defend what caused the controversy in the first place?Read More