How many more times will some struggling organization announce that a cyber-breach or data leak was caused by failure at a 3rd-party contractor?
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When an advertisement goes terribly wrong who’s to blame? That surely must have been the question at Google after the launch of their new AI tool Bard.
When a 50-car freight train carrying toxic chemicals derailed and caught fire near the small town of East Palestine in rural Ohio in February, it was always going to be a corporate crisis and a state-wide disaster.
Throughout the business world, security breaches have become a constant reminder of the critical need to assess and take action on cybersecurity risks and critical infrastructure vulnerabilities. As we have seen from the damages incurred from the war in Ukraine, it has occurred to many businesses and municipalities around the world that they could be…
The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues.
When you’re in the public spotlight over a high-profile issue, the first question is: “What shall we say to the media?” But another important question is: “Should we say anything at all?”
How the Russia boycott has upended corporate issue activism
By Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict
The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same.
Official sanctions in…
What specifically can organisations do to help minimize the risk of a cybersecurity crisis?
When it comes to crisis management, that most difficult question is: “When did you first know about this?”
Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.