Tony Jaques Archives

How an avoidable mistake derailed a crisis response

Books, Crisis Management, Crisis Management and Crisis CommunicationMarch 2, 2023882Views 0Likes 0Comments

When a 50-car freight train carrying toxic chemicals derailed and caught fire near the small town of East Palestine in rural Ohio in February, it was always going to be a corporate crisis and a state-wide disaster.

Is Your Company Prepared? Vital Cybersecurity and Critical Infrastructure Books and Products Your Team Needs

Books, Crisis Management and Crisis Communication, Disaster Preparedness, Special OffersJanuary 19, 2023293Views 0Likes 0Comments

Throughout the business world, security breaches have become a constant reminder of the critical need to assess and take action on cybersecurity risks and critical infrastructure vulnerabilities. As we have seen from the damages incurred from the war in Ukraine, it has occurred to many businesses and municipalities around the world that they could be…

When should corporates take a stand on high-profile social issues?

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2022755Views 0Likes 0Comments

The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues.

Speak up or shut up? The Great Communication Conundrum

Crisis Management, Crisis Management and Crisis CommunicationMay 5, 2022496Views 0Likes 0Comments

When you’re in the public spotlight over a high-profile issue, the first question is: “What shall we say to the media?” But another important question is: “Should we say anything at all?”

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How the Russia boycott has upended corporate issue activism

Crisis Management, Crisis Management and Crisis CommunicationMarch 17, 2022485Views 0Likes 0Comments

How the Russia boycott has upended corporate issue activism By Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same. Official sanctions in…

Invasion of Ukraine increases cybersecurity crisis risk everywhere

Crisis Management, Crisis Management and Crisis Communication, InfoSecurity, Risk ManagementMarch 3, 2022880Views 0Likes 0Comments

What specifically can organisations do to help minimize the risk of a cybersecurity crisis?

Is This the Most Difficult Crisis Question to Answer in a Crisis?

Crisis Management, Crisis Management and Crisis CommunicationFebruary 17, 2022703Views 0Likes 0Comments

When it comes to crisis management, that most difficult question is: “When did you first know about this?”

White Paper: Is Reputation Your Most Valuable Uninsured Asset?

Crisis Management, Crisis Management and Crisis Communication, Special OffersOctober 15, 2021326Views 0Likes 0Comments

Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.

Has COVID Vaccination Transformed Corporate Issue Activism?

Crisis Management and Crisis CommunicationAugust 23, 2021478Views 0Likes 0Comments

Has COVID Vaccination Transformed Corporate Issue Activism? by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Proactive corporate support (corporate issue activism) for COVID vaccination has triggered praise for some companies. But does it indicate a…

White Paper: Is Reputation Your Most Valuable Uninsured Asset?

Crisis Management and Crisis CommunicationAugust 13, 2021345Views 0Likes 0Comments

Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.